:​Direction: Arrange these options to form an anwer to a complaining message. Each option should be used only once. ‏​A. I hope you can understand. ‏​B. Thank you for choosing our company.‏​C. But we will send you a special gift as compensation and we will enhance the training of our employees to offer better and more comfortable services. ‏​D. I’m sorry about your broken luggage and the impolite treatment from our manager on duty. ‏​E. I’m afraid that what you can get is just a new bag because we have our regulations and our policy. ‏答案: DEACB15、



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